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How to Set Expectations with Your Subject Matter Experts

At a recent workshop, we had participants share their tips on working with subject matter experts. As expected they shared some really good tips that are practical and will help move your training courses forward. Since there was a ton of tips I broke them into a series of posts. Today we’ll look at how to manage the relationship with your subject matter experts. If you can, research your subject matter expert just like you would any other client. Define clearly the communication plan with your subject matter experts. Follow the 5Ws: who, what, where, when and wherefore. Make sure ...